At Plumbing Sniper, we take pride in providing high-quality plumbing supplies and exceptional customer service. We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your purchase, we’re here to help.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with details of the product and the defect. We will guide you through the process and arrange for a replacement or refund as necessary.
Non-Returnable Items
Several types of goods are exempt from being returned, including perishable goods such as chemicals, flammable liquids, or gases.
Contact Us
If you have any questions on how to return your item to us, contact our customer service team at plumbinsniper@gmail.com. Please provide your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Plumbing Sniper reserves the right to update or change this policy at any time. Any changes to the policy will be posted on this page.
Thank you for shopping at Plumbing Sniper!